Home
Support
Company
Products
Integrated Solutions
Live Demo
Enquiries
GCI
Contact Us
Support
Submit Your Problem
If you have any question regarding to the GV-Series system, please fill in the following form with detailed description, so that we can process your question immediately:
( Please note:
**
indicates compulsory fields )
Company Name
**
Your Name
Contact Number
**
Country
Email
**
O/S Type
Select Operating System
Windows XP
Windows 2000
Windows ME
Windows 98SE
Windows 98
Windows 95
Windows NT 4.0
Other
**
Product Version
Select Version
V5.2
V5.1
V5.01
V5.0
V4.31
V4.3
V4.2
V4.1
Other
**
Product Model
Select S/W Model
GV100
GV150
GV200
GV250
GV500
GV600
GV650
GV700
GV750
GV800
RemoteView
Remote Playback
IP Multicast
GeoCenter
Webcam
DMIP
Other
Select H/W Model
GV200 Card
GV500 1 Port Card
GV500 4 Port Card
GV600V1 Card
GV600V2 Card
GV650 Card
GV700 Card
GV750 Card
GV800V1 Card
GV800V2 Card
Other
Select Channel
1 Cam
2 Cam
4 Cam
6 Cam
8 Cam
9 Cam
10 Cam
12 Cam
14 Cam
16 Cam
Other
**
Language
Select Language
English
Traditional Chinese
Japanese
German
French
Simplified Chinese
Polish
Portuguese
Russian
Spanish
Other
**
Video Format
Select Video Format
NTSC
PAL
SECAM
**
Motherboard Model
**
Chipset Model
Select North Bridge Chipset
Intel E7250
Intel 850
Intel 850E
Intel 845
Intel 845D
Intel 845E
Intel 845G
Intel 845GL
Intel 845PE
Intel 845GE
Intel 820
Intel 815
VIA P4X266
VIA 694X
VIA KT400
VIA KT333
VIA KT266
VIA Apollo KT133 (VT8363)
VIA Apollo Pro133Z (VT82C694Z)
VIA Apollo KT133A
VIA 8366
AMD761
SIS 745
SIS 651
SIS 650GL
SIS 650
SIS 648
SIS 645D
SIS 645
nVIDIA nForce 420D
nVIDIA nForce 415D
nVIDIA nForce 220D
ALi M1647
Other
Select On Board Audio Chipset
AD1885
AD 1881/1881A
ALC 201
ALC 100/200
C-Media CMI8738
Creative CT5880
VIA VT82C686B
VIA VT1611A
Other
**
CPU
Select Processor
Pentium 4 3.06GHz
Pentium 4 2.53GHz
Pentium 4 2.4GHz
Pentium 4 2.26GHz
Pentium 4 2.0GHz
Pentium 4 1.9GHz
Pentium 4 1.8GHz
Pentium 4 1.7GHz
Pentium 4 1.6GHz
Pentium 4 1.5GHz
Pentium III 1.0GHz
Pentium III 866Hz
Pentium III 800Hz
Pentium III 500Hz
Celeron 2.0GHz
Celeron 1.8GHz
Celeron 1.7GHz
Celeron 1.3GHz
Celeron 1.2GHz
Celeron 1.1GHz
Celeron 1GHz
Athlon XP 2200
Athlon XP 2000
Athlon XP 1800
Athlon XP 1700
Athlon XP 1600
Athlon XP 1500
Thunderbird 1.33GHz
Thunderbird 1.2GHz
Thunderbird 1GHz
Thunderbird 900Hz
Thunderbird 800Hz
Duron 1.2 GHz
Duron 1.1GHz
Duron 1GHz
Other
**
Memory
Select Memory
RAMBUS 256MB
RAMBUS 128MB
DDR266 256MB
DDR266 128MB
DDR300 256MB
DDR333 256MB
DDR333 512MB
DDR400 256MB
SDRAM (PC133) 512MB
SDRAM (PC133) 256MB
SDRAM (PC133) 128MB
SDRAM (PC150) 256MB
SDRAM (PC150) 128MB
Other
**
VGA Card
Select Graphic Chipset
NVIDIA GeForce2 MX 200
NVIDIA GeForce2 MX 400
NVIDIA GeForce2 Ti
NVIDIA GeForce2 GTS Pro
NVIDIA GeForce3 Ti500
NVIDIA GeForce3 Ti200
NVIDIA GeForce3
NVIDIA GeForce4 Ti4600
NVIDIA GeForce4 Ti4400
NVIDIA GeForce4 Ti4200
NVIDIA GeForce4 MX460
NVIDIA GeForce4 MX440 8X
NVIDIA GeForce4 MX440
NVIDIA GeForce4 MX420
NVIDIA Quadro
NVIDIA Quadro2 Pro
NVIDIA RIVA TNT2 M64
ATI Radeon 7000
ATI Radeon 7500
ATI Radeon 8500
ATI Radeon 9000
ATI Radeon 9700 Pro
SIS Xabre 400
SIS 315
SIS 305
Other
**
Connection Speed
Select Connection Speed
28.8k modem
56k modem
ISDN
ADSL
Cable Modem
T1
Other
**
Query Type
Select Query Type
Bug Report
Technical Questions
New Feature Suggestions
Other
**
Question, bug report or problem :
**
All Bold areas must be filled in , otherwise diagnostic process can not be complete.
FAQ
Version History
Virtual Demo
Copyright © 2006 Gamma Solution Sdn Bhd